What a revelation it was to 1980s New Zealand to learn that the only thing holding us back was dreadful inefficiency. Inefficiency everywhere. In our post office, in our forestry, in our ferries, in every office of every government department, even on our farms and in our great big companies.
How we threw ourselves into sorting that out, because you know us Kiwis: we love to get in there and get things sorted.
It was only after we were well into the sorting that it became apparent that this was actually one of those yes, but situations.
